mishassio Posted January 21, 2017 Posted January 21, 2017 I'm a stident from Russia. I have got an acadimic price recently. When I tried to make an order to Russian address I couldn't do it. Help me please
mishassio Posted January 22, 2017 Author Posted January 22, 2017 If I choose another country this message doesn't appears
jpeyron Posted January 23, 2017 Posted January 23, 2017 Hi MIshassio, There is currently issues with shipping products to Russia. I am researching this issue and will get back to you as soon as I am able. thank you, Jon
jpeyron Posted January 23, 2017 Posted January 23, 2017 Hi Mishassio, I hid your personal information from public view. cheers, Jon
mishassio Posted January 23, 2017 Author Posted January 23, 2017 On 21.01.2017 at 10:16 AM, mishassio said: I'm a stident from Russia. I have got an acadimic price recently. When I tried to make an order to Russian address I couldn't do it. Help me please Ok. Can hope that the problem wil be solved? And how much it requires to solve the issue?
jpeyron Posted January 24, 2017 Posted January 24, 2017 Hi Mishassio, I am sorry about the inconvience. I am still researching the issue with shipping to Russia and will get back to you as soon as I am able. thank you, Jon
jpeyron Posted January 27, 2017 Posted January 27, 2017 Hi Mishassio, I have figured out what is going on with shipping to Russia. Due to recent changes in export restrictions, we are unable to ship directly into Russia. We recommend you purchase Digilent products through an authorized reseller. thank you, Jon
mishassio Posted January 27, 2017 Author Posted January 27, 2017 Answer me, please : what about my academic price? what authorized resellers will be able to give an academic price?
jpeyron Posted January 27, 2017 Posted January 27, 2017 Hi mishassio, I am researching academic pricing with authorized resellers for you. It may take until early next week to get you a response. cheers, Jon
jpeyron Posted January 31, 2017 Posted January 31, 2017 Hi mishassio, It looks like your question is being handled via emial. cheers, Jon
JColvin Posted January 31, 2017 Posted January 31, 2017 Hi mishassio, We like to avoid putting personal emails on our Forum. Although we are moderators here on the Forum, we do not have access to the main Digilent website to see your information. As Christina is our coordinator for international academic orders (who also does not have access to our main US system), you will need to provide the information she requested to her via email. Thank you, JColvin
mishassio Posted February 20, 2017 Author Posted February 20, 2017 Hi, I have sent to Cgristina my information. Can I hope that I'll have a permission to buy kit?
jpeyron Posted February 20, 2017 Posted February 20, 2017 Hi mishassio, Cristina should be able to provide you with further information about purchasing and academic pricing in Russia. cheers, Jon
Cristian.Fatu Posted February 21, 2017 Posted February 21, 2017 Hello, Cristina is providing via e-mail all the needed information (she is already in contact with him since yesterday). Regards, Cristian
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