Out of the box, the ADP3450 I received; Firmware won't update, Ethernet can't be configured, intermittently fails USB Device Speed Test, Device disappears Device Manager after 15-20 minutes On time.
Device name DESKTOP-K6M8S5I
Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Installed RAM 32.0 GB (31.6 GB usable)
Device ID F0F47ED3-EEC8-47E9-8737-C79AB34816F5
Product ID 00342-23803-96509-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Home
Version 22H2
Installed on 10/11/2022
OS build 22621.1992
Serial number 030735313457
Experience Windows Feature Experience Pack 1000.22644.1000.0
Install:
After I upgraded WaveForms to 3.20.1 64-bit Windows
Plugged in the USB Cable and was informed I had to upgrade ADP3450 firmware. I did, the Device Manager "Update dialog" popped up, the procedure failed, the Update button disappeared.
I plugged in the Ethernet cable to my Gigabit LAN with DHCP, lights came on and the Network IP remained 0.0.0.0 as seen above. So I located an IP which wasn't being used on my network and tried to set it statically, then press "Apply & Reboot":
After the ADP3450 appeared to reboot and showed up in Device Manager, I checked the IP, and again 0.0.0.0 with the same static Network Settings dialog shown. I verified this by attempting to ping the IP, and performed a network scan to see if maybe DHCP had worked. "No" to both.
In the Help area I found a set of Troubleshooting steps to follow. I did, and this is what I saw on the Serial USB connection (COM3 on my system):
Boot v03.42
MultiBoot: 0x0000C000
RebootStatus: 0x00600000
ResetReason: 0x00
Press any key for Recovery Mode...
S for Standard Mode
L for Linux Mode
QSPI: 01-60-18-FF-FF-FF
Programming PL
! XDcfgEnd XDCFG_IXR_PCFG_DONE_MASK
Running Standard Recovery Mode
Setup
Running
USB Connect 512B
I read about "Boot Mode" and made sure it was set to "Standard (default)" since it continues to report "Standard Recovery Mode".
Thought I'd try a Device "Speed Test" over USB and got "Fail"
After cycling power a few times, I finally did get a PASS, which then returned to "Fail" shortly after:
My Analog Discovery 2 runs perfectly with this computer and USB setup.
I finished my debug effort with a few RESET button attempts and power cycling when RESET didn't change anything.
One of the primary reasons for buying the ADP3450 is, so I can run embedded development code and view the results from my code development setup while I'm in another room. This means I don't have to disassemble and move the core development setup. Moving the development setup begs for trouble and wasted time troubleshooting from wires pulled out of a moved bread board test setup.
Like the subject line says:
What is next?
Replacement ADP3450 (since this is a brand-new unit)?
Anything else to try that I missed?
Thank you,
Craig
P.S. It looks like all the pictures disappeared from my posting. If you email me carno@uw.edu, I'll send a PDF of this conversation with pictures. It is 452K size. Any GMail/Yahoo, maybe even a @digilent.com account, should work.
Edited by CraigAr Pictures missing, provide email for how to get them
Question
CraigAr
Out of the box, the ADP3450 I received; Firmware won't update, Ethernet can't be configured, intermittently fails USB Device Speed Test, Device disappears Device Manager after 15-20 minutes On time.
Digilent ADP3450 (Blue line, Device Manager image):
Environment: Windows 11
Device name DESKTOP-K6M8S5I Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz Installed RAM 32.0 GB (31.6 GB usable) Device ID F0F47ED3-EEC8-47E9-8737-C79AB34816F5 Product ID 00342-23803-96509-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Edition Windows 11 Home Version 22H2 Installed on 10/11/2022 OS build 22621.1992 Serial number 030735313457 Experience Windows Feature Experience Pack 1000.22644.1000.0
Install:
After I upgraded WaveForms to 3.20.1 64-bit Windows
Plugged in the USB Cable and was informed I had to upgrade ADP3450 firmware. I did, the Device Manager "Update dialog" popped up, the procedure failed, the Update button disappeared.
I plugged in the Ethernet cable to my Gigabit LAN with DHCP, lights came on and the Network IP remained 0.0.0.0 as seen above. So I located an IP which wasn't being used on my network and tried to set it statically, then press "Apply & Reboot":
After the ADP3450 appeared to reboot and showed up in Device Manager, I checked the IP, and again 0.0.0.0 with the same static Network Settings dialog shown. I verified this by attempting to ping the IP, and performed a network scan to see if maybe DHCP had worked. "No" to both.
In the Help area I found a set of Troubleshooting steps to follow. I did, and this is what I saw on the Serial USB connection (COM3 on my system):
Boot v03.42 MultiBoot: 0x0000C000 RebootStatus: 0x00600000 ResetReason: 0x00 Press any key for Recovery Mode... S for Standard Mode L for Linux Mode QSPI: 01-60-18-FF-FF-FF Programming PL ! XDcfgEnd XDCFG_IXR_PCFG_DONE_MASK Running Standard Recovery Mode Setup Running USB Connect 512B
I read about "Boot Mode" and made sure it was set to "Standard (default)" since it continues to report "Standard Recovery Mode".
Thought I'd try a Device "Speed Test" over USB and got "Fail"
After cycling power a few times, I finally did get a PASS, which then returned to "Fail" shortly after:
My Analog Discovery 2 runs perfectly with this computer and USB setup.
I finished my debug effort with a few RESET button attempts and power cycling when RESET didn't change anything.
One of the primary reasons for buying the ADP3450 is, so I can run embedded development code and view the results from my code development setup while I'm in another room. This means I don't have to disassemble and move the core development setup. Moving the development setup begs for trouble and wasted time troubleshooting from wires pulled out of a moved bread board test setup.
Like the subject line says:
What is next?
Replacement ADP3450 (since this is a brand-new unit)?
Anything else to try that I missed?
Thank you,
Craig
P.S. It looks like all the pictures disappeared from my posting. If you email me carno@uw.edu, I'll send a PDF of this conversation with pictures. It is 452K size. Any GMail/Yahoo, maybe even a @digilent.com account, should work.
Edited by CraigArPictures missing, provide email for how to get them
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