Eclypse Board Not Powering Up

[JimR2]

I have a fairly new (purchased Feb or March of 2023) Eclypse Board that recently stopped powering up.I have two Eclypse boards and multiple ZMODs, and the board in question always exhibited an odd behavior, but otherwise functioned well. The fan would appear to rty to be starting, but wouldn't start spinning. If I gave it a gentle nudge, it would start. Now it simply won't even light the LED stack when powered up.

Is there any diagnostic steps recommended?

 

I plugged my other Eclypse into the same power supply, and it works fine. I also swapped to two Zmods that were in the non-functioning board to the spare, and they seem to also work. Also, jumper configurations are all same, and swapped sim card, and is functional in other board, though thouse shouldn't be keeping the indicator light from coming on. 

 

Also couldn't find a warrenty period on these listed anywhere, if you could provide that info, in case I need to return.

 

Thanks, JimR2

[JColvin]

Hi @JimR2,

You can check for some specific points of failure by measuring the voltage across the capacitors as per this post: https://forum.digilent.com/topic/25689-rma-request/#comment-76664. Digilent's manufacturing warranty is 1 year from date of purchase: https://digilent.com/shop/shipping-returns/#warranty.

If we're not able to find a simple solution (unlikely unless something has become unseated that can be easily reset to avoid any shipping hassle), then probably a return will be needed. Presuming you purchased the board directly from Digilent (as opposed to a distributor) in which case you can private message me the

- Order number
- Purchase date
- Serial number of the device
- preferred email contact

so I can get the process started with our Sales team.

Thanks,
JColvin

 

[attila]

Replacement is under way 

[JimR2]

Thanks guys, sorry haven't checked forum in a while. Looks like my defective Eclypse is out for delivery in Washington, will await replacement!

 

Found a Waveforms bug, using the Eclypse this morning, will put in separate thread.

 

Regards, JimR2