We ordered a SC-1608-USB on 1/4/2022 and as of 8/2/2022 no ship date was available. The customer went another way and we needed to cancel the order for that item. Partials were shipped as soon as the order was originally placed. we received a mounting enclosure for the SC-1608-USB, enclosure part# ENC-19X5X5 shipped 1/7/2022. The enclosure was never unwrapped/opened. We would like to return it for credit and apply the credit to another open order. How do we set up that return?
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robertoweninc
We ordered a SC-1608-USB on 1/4/2022 and as of 8/2/2022 no ship date was available. The customer went another way and we needed to cancel the order for that item. Partials were shipped as soon as the order was originally placed. we received a mounting enclosure for the SC-1608-USB, enclosure part# ENC-19X5X5 shipped 1/7/2022. The enclosure was never unwrapped/opened. We would like to return it for credit and apply the credit to another open order. How do we set up that return?
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