MGC

Problem: After reinstalling TracerDAQ to resolve a problem of the strip chart not opening, the strip chart opens but will not run due to "DAQ configuration settings contain invalid entries". Further information: The DAQ Hardware settings opens. All DAQ device and DAQ Selection Filter columns appear in red text that cannot be edited or toggled. Hovering the mouse over this red text generates a pop-up which states "No device detected in your current hardware configuration." If this error is a result of recent changes to your hardware, run Instacal. There have been no hardware changes. Running Instacal shows the USB is attached and the analog tests show this device is functioning and responding appropriately. Please assist by: Providing a solution to get TracerDAQ to see the USB that Instacal sees and go back to how TracerDAQ was operating before the stripchart issue that required a reinstall to resolve.

Update: Initial issue solved with reinstall. Strip chart now opens. However TracerDAQ says "no device detected in your current hardware" despite the device showing up and functioning on Instacal. Problem: Opening TracerDAQ Pro, selecting 'strip chart' and run no longer fully opens the strip chart. In windows 10: A 'strip chart' tab opens as normal, however the tab does not and will not maximise. Hovering the mouse over the tab shows a white screen. I want to be able to use the strip chart feature. Other information: TracerDAQ pro used for 3 years with no prior issues. The Oscilloscope, function generator, and rate generator all open as normal. Attempted solutions: Restarting computer, replacing last.scc file, deleting last.scc file. Looking forward to your assistance. Kind regards, Matthew