Mafu

My using OS is windows 10 and instacal version is 6.74. Also the firmware version of the device is Main firmwarev:1.01, measurement firmware:v0.00. I have tried different cables and USB ports with the same results. I also have a USB-1208LS which works fine.

I recently purchased a USB-2048-2AO but it does not work properly. I did an analog test on instacal, but I get the error message "Device has stopped responding" I have confirmed the same message on DAQami. Also, from the moment I connect this DAQ to my PC, the Active LED is blinking all the time. Is this an initial defect? Please let me know if there is a solution.