Adding circuit information,
No diodes are inserted between the connector and pins 17/16(USB_DP/USB_DM),
No diodes are inserted between the connector and pins 17/16, and the pattern length between the connector and pins 17/16 is wired as short as possible.
Currently, pins 3(CTS), 6(TXD), 5(RXD), and 4(RTS) are functioning, but pins 13(TMS), 10(TCK), 12(TDI), and 11(TDO) are not functioning.
Are there any other factors?