cannot get installation to work - DAQami memory faults and DASYlab complains about .net...

[bbhgroup]

Installed .NET version  6, the MCC driver install for DASYlab still complains that .Net is required.

5/8/2024 - found when trying to install DASYlab that .NET was not on my computer.  Will try reinstalling after this. 

Using Windows 11

Edition    Windows 11 Home
Version    23H2
Installed on    ‎3/‎20/‎2024
OS build    22631.3447
Serial number    PF4HA070
Experience    Windows Feature Experience Pack 1000.22688.1000.0

Tried installing a number of times different ways.  Always same result.  Any help here?  Note I am not installing on C: drive but I tried that too.

Complete error:

Log Name:      Application
Source:        Application Error
Date:          5/7/2024 8:29:57 PM
Event ID:      1000
Task Category: Application Crashing Events
Level:         Error
Keywords:      
User:          WILLAMAN-LENOVO\randy
Computer:      WILLAMAN-LENOVO
Description:
Faulting application name: DAQami.exe, version: 4.2.1.30000, time stamp: 0x5956af5a
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3447, time stamp: 0x3d876852
Exception code: 0xe0434352
Fault offset: 0x00000000000653ac
Faulting process id: 0x0x26B0
Faulting application start time: 0x0x1DAA0DED9A5AADA
Faulting application path: D:\Program Files\Measurement Computing\DAQami\DAQami.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 29ad56aa-ca4f-43cc-95be-dcb60e5f6319
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2024-05-08T00:29:57.5166154Z" />
    <EventRecordID>5923</EventRecordID>
    <Correlation />
    <Execution ProcessID="13604" ThreadID="9884" />
    <Channel>Application</Channel>
    <Computer>WILLAMAN-LENOVO</Computer>
    <Security UserID="S-1-5-21-582327059-3479873153-403714039-1001" />
  </System>
  <EventData>
    <Data Name="AppName">DAQami.exe</Data>
    <Data Name="AppVersion">4.2.1.30000</Data>
    <Data Name="AppTimeStamp">5956af5a</Data>
    <Data Name="ModuleName">KERNELBASE.dll</Data>
    <Data Name="ModuleVersion">10.0.22621.3447</Data>
    <Data Name="ModuleTimeStamp">3d876852</Data>
    <Data Name="ExceptionCode">e0434352</Data>
    <Data Name="FaultingOffset">00000000000653ac</Data>
    <Data Name="ProcessId">0x26b0</Data>
    <Data Name="ProcessCreationTime">0x1daa0ded9a5aada</Data>
    <Data Name="AppPath">D:\Program Files\Measurement Computing\DAQami\DAQami.exe</Data>
    <Data Name="ModulePath">C:\Windows\System32\KERNELBASE.dll</Data>
    <Data Name="IntegratorReportId">29ad56aa-ca4f-43cc-95be-dcb60e5f6319</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>
</Event>

 

Tried to reboot in safe mode.  Still failed.

Log Name:      Application
Source:        Windows Error Reporting
Date:          5/7/2024 8:53:12 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      
User:          WILLAMAN-LENOVO\randy
Computer:      WILLAMAN-LENOVO
Description:
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: DAQami.exe
P2: 4.2.1.30000
P3: 5956af5a
P4: ULx
P5: 1.5.0.0
P6: 5956af35
P7: 927
P8: 112
P9: System.Exception
P10:

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DAQami.exe_093e512986f65a814eac28fb7323187ca1b742a_d2ee142f_722cf5ee-809a-4aef-8aea-4ca009123f05

Analysis symbol:
Rechecking for solution: 0
Report Id: b037488e-c33b-4844-9479-8d502dbc5786
Report Status: 100
Hashed bucket:
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
    <EventID>1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2024-05-08T00:53:12.4211988Z" />
    <EventRecordID>5957</EventRecordID>
    <Correlation />
    <Execution ProcessID="3124" ThreadID="4040" />
    <Channel>Application</Channel>
    <Computer>WILLAMAN-LENOVO</Computer>
    <Security UserID="S-1-5-21-582327059-3479873153-403714039-1001" />
  </System>
  <EventData>
    <Data Name="Bucket">
    </Data>
    <Data Name="BucketType">0</Data>
    <Data Name="EventName">CLR20r3</Data>
    <Data Name="Response">Not available</Data>
    <Data Name="CabId">0</Data>
    <Data Name="P1">DAQami.exe</Data>
    <Data Name="P2">4.2.1.30000</Data>
    <Data Name="P3">5956af5a</Data>
    <Data Name="P4">ULx</Data>
    <Data Name="P5">1.5.0.0</Data>
    <Data Name="P6">5956af35</Data>
    <Data Name="P7">927</Data>
    <Data Name="P8">112</Data>
    <Data Name="P9">System.Exception</Data>
    <Data Name="P10">
    </Data>
    <Data Name="AttachedFiles">
    </Data>
    <Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_DAQami.exe_093e512986f65a814eac28fb7323187ca1b742a_d2ee142f_722cf5ee-809a-4aef-8aea-4ca009123f05</Data>
    <Data Name="AnalysisSymbol">
    </Data>
    <Data Name="Rechecking">0</Data>
    <Data Name="ReportId">b037488e-c33b-4844-9479-8d502dbc5786</Data>
    <Data Name="ReportStatus">100</Data>
    <Data Name="HashedBucket">
    </Data>
    <Data Name="CabGuid">0</Data>
  </EventData>
</Event>

 

Edited May 8 by bbhgroup
update

[DAQman]

You can use the following installation program and install InstaCal version 6.74. 

https://files.digilent.com/downloads/InstaCal/icalsetup.exe

Next, enable .Net framework version 3.5, as shown below. After doing this, run the DASYLab Configurator utility, and in Packages->Data Acquisition, enable the Measurement Computing driver. Note that the Measurement Computing driver installer will look for a folder named ...\DASYLab\. Press the Change button and change the path to ..\DASYLab 2022.1_en\. If all goes well, DASYLab will be ready to use a measurement computing device.

 

[bbhgroup]

Getting closer.  Still having one issue.  See attachment. I wonder if it has to do with install path?

The DASYLab installation folder is here:    D:\Program Files\DASYLab 2022.1_en

The Measurement Computing folder installs here:       D:\Program Files (x86)\Measurement Computing

NOTE: I set it as part of the driver installation to put the MC folder here: D:\Program Files\DASYLab 2022.1_en  but it does not.

I tried to manually 'move' the Measurement Computing to here:    D:\Program Files\DASYLab 2022.1_en\Measurement Computing

But that did not help.  I don't have much room on C:\ drive so this could be complicating things.  Thank you.

Edited May 8 by bbhgroup
reaffirm paths being used.

[DAQman]

Could you try again, this time dropping Program Files from the path, for example, using D:\Measurement Computing? 

[bbhgroup]

It won't let me do that, I get the attached error.

I completely uninstalled everything and followed your directions again (and again) using the default C:\ drive with the exception of reinstalling .Net.

I don't know what else to do.  I read somewhere that you should not plug in the device until the driver is installed?  I've tried it both ways.

I need to get into the field and get measurements!  Your help is appreciated.

 

PS - I am using the trial version of DASYLab.  Could that be the issue?  I tried DAQami earlier and it would just crash...

 

 

 

 

Edited May 8 by bbhgroup
mentioned about using trial version

[bbhgroup]

I retried your product DAQami and it now runs.  Apparently it needed the old .Net as well.  Looks like I will be okay going forward.