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DT9841E board


RATHNA

Question

I used that board for the past 1 month. Suddenly it got disconnected and didn't install back. In the device manager, it shows a driver issue. Does anyone know how to change the driver for that board?

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4 answers to this question

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The driver issue could be caused by the hardware no longer functioning correctly. Unplug the USB connection, then restart Windows. Plug it back in and try again. If it is in working order, Windows will reinstall it. If not, let me know the device's serial number, and I will see if it can be repaired.

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I checked with my manufacturing department about your device. It was discontinued in 2016 and never put into production at Measurement Computing, so I'm sorry to say it is not eligible for repair.

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