Error: ...either not designed to run on Windows or it contains an error

[tyoung_google]

I have installed The Waveform software onto my Windows 10 Enterprise operating system but the software will not run.

I get the following message for multiple dlls.

"c:\Windows\SYSTEM32\dmgr.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0e90002."

is there a problem running this software with Windows 10 Enterprise?

 

[attila]

Hi @tyoung_google

Verify your disk and try to reinstall WaveForms, including Adept Runtime section.
It looks like the files are corrupt. The installer has integrity checking, so if this was corrupt during download or copy, it should prompt an error message and not let to continue.

[tyoung_google]

There was no disk included in the packaging of the product. I went to the website and downloaded the Windows64 version to install.

[attila]

Hi @tyoung_google

I was referring to check your SSD/HDD

[tyoung_google]

Hello Attila,

Google is very cautious about software loaded on their computers. Apparently some of the issues I am running into relate to the IT firewall settings.

I got some feedback from IT requesting that I have a copy of the user agreement. 

Could you send me a copy (soft copy is fine) of the user agreement that I can send over to IT for their reference?

Presently I can't open the software to get to see the agreement I expect would be available to see when running the software.

 

Thanks for your help.

 

Ted Young

[attila]

Hi @tyoung_google

license.txt

[tyoung_google]

Thanks for the quick response. I will forward this to the IT team.

[tyoung_google]

Here is what I was given as a response from IT prior to you sending the licnse.txt.

Legal reviewed the software's end-user license agreement (EULA) and denied this request for the following reasons:

"The section "Use of Software" provides that:

Notwithstanding the provisions set forth in the “Use of Site” section of these Terms, use of all software that you download from this Site ("Software") is subject to the license terms of the applicable software license agreement for such Software. The applicable software license agreement will typically accompany or be provided at the time you download or otherwise access the Software. If not, then contact Digilent for the applicable Software license agreement. You may not use the Software until you have read and accepted the terms of the applicable software license agreement.

Please contact the vendor and request a copy of the license for the applicable software.

 

I'm not sure what their concern is regarding the license agreement. I am waiting on their response. Thanks for your help.

[tyoung_google]

Hello Attila,

It appears that the IT department at Google is very strict with employee permissions to load software on the laptops. So I have given up on getting that to work.

I am now trying to get the software running on a linux workstation. Google has it's own version of linux called glinux. 

We have been able to run other software on these machines, like the Saleae logic analyzer.

Can you help me with getting this Discovery3 system software loaded and talking to the hardware?

[tyoung_google]

I just noticed the link for installing:

https://digilent.com/reference/software/waveforms/waveforms-3/getting-started-guide

 

looking at that now.