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cannot open DAQami software



Hello, I downloaded and installed the DAQami software. it will not open. I added the product to "MY PRODUCTS" page, I have the free key, I have signed in and created a minimum of 2 accounts and spent 22 minutes signing up for this forum because of all the security questions, pictures, and confirmations.

DAQami still will not open. I click on it, the little picture shows up for a split second and goes away without opening. I have plugged my USB-231 in and it is not recognized as being attached. Again, for a split second it shows up, but goes away almost immediately. 

This is one of the most frustrating products I have ever encountered. 

Please help me set this thing up so I can use my load cells and move my project along. 

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