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ADP3450 arrived with rattling component


GregoR

Question

I just unboxed the ADP3450 I ordered for a student lab and when I removed it from it's anti-static bag I heard something rattling inside the case. After further inspection I was able to see the part that was rattling around inside through the bottom side ventilation slits. It looks like a small blue jumper connector, and I have attached 2 images. 

I would usually open up devices to investigate further and make repairs but I don't want to void any warranties on this newly purchased device.

 

I'm wondering what my next steps should be, thank you for any information.

ADP3450 Header connector Pic 1.jpg

ADP3450 Header connector Pic 2.jpg

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Hi @GregoR,

Attila is the expert on these devices, but I wanted to reiterate that we got confirmation from the manufacturing side that these are indeed just jumpers that are normally removed after the initial programming and that you can remove the rubber feet to get access to the screws on the housing without voiding warranty.

Digilent will make sure that these jumper blocks are removed in the future.

Thanks,
JColvin

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