MCC 128 unexpected device ID

[Taimur Ishtiaq]

I have an MCC128 device mounted on a raspberry pi 4 model B.

I followed the steps as listed on the github to install daqhats at "https://github.com/mccdaq/daqhats" and I can't seem to get it to work.

When I try to list boards, it says can't open device. (screenshot below)
When I try to update firmware, it says device cannot be confirmed as mcc128 and unexpected device ID 0xFF. 

I tried unmounting, remounting, restarting, reinstalling, not sure what the issue could be.

Thank you.

Edited May 2, 2023 by Taimur Ishtiaq

[JRys]

Run sudo daqhats_read_eeproms, then use the MCC DAQ HAT MANAGER to test the board. Do you have anything else, like a display, attached to the Raspberry PI?

MCC DAQ HAT Manager can be found under the Raspberry->Accessories 

[Taimur Ishtiaq]

Hi. Thank you very much for your assistance.

I ran sudo daqhats_read_eeproms, it shows up and here's the output.

It shows up in the MCC DAQ HAT MANAGER, here's the output

However, it fails to open or test the device and all options are greyed out. Clicking open button does nothing.

[JRys]

Check your RPI configuration (Raspberry->Preferences->RPI Configuration->Interfaces) and make SPI and I2C are enabled.

[Taimur Ishtiaq]

Hi, I enabled SPI and I2C, rebooted the PI and I am still getting the same problem. And MCC DAQ HAT MANAGER says it cannot open the device. Please see attached image below.

Edited May 4, 2023 by Taimur Ishtiaq

[JRys]

You may have a broken board or a problem with your RPI SPI port. If you believe it's the 128, contact your distributor for a replacement, assuming it is less than a year old.

 

[leBigJules]

Hey I had the exact same issue. I could simply solved it by using another charger for my RPi with the daq hat. Be sure that you have at least a current of 5V and 3 A :)