USB-TC Device Channel out of calibration

[mtiek]

I use USB-TC devices regularly to monitor temperature.  Usually, if temperature is off, I can use insta cal software to calibrate the device and that fixes the problem.  However, I have one that is reading off by a large margin and insta cal does not seem to be fixing the issue.  Should I get an RMA and return the device for repair?

[Fausto]

Hello @mtiek.

I will reach out to you with a private message. 
 

Regards,

Fausto

[mtiek]

Hello,

 

I'm having issues with a different MCC USB-TC device.  I have calibrated the device and re-checked the temperature on channels 2&3 are out of calibration still.   I checked temperature at 50 degrees C and 1600 degrees C and both were off.  We use the devices in our equipment that we manufacture for thermal analysis.  I wanted to see about getting an RMA to fix the problem.  

 

I haved attached a screen shot of the instacal values.   

[Fausto]

Hello @mtiek.

I will reach out to you with a private message. 
 

Regards,

Fausto