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mtiek

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  1. Hello, I'm having issues with a different MCC USB-TC device. I have calibrated the device and re-checked the temperature on channels 2&3 are out of calibration still. I checked temperature at 50 degrees C and 1600 degrees C and both were off. We use the devices in our equipment that we manufacture for thermal analysis. I wanted to see about getting an RMA to fix the problem. I haved attached a screen shot of the instacal values.
  2. I use USB-TC devices regularly to monitor temperature. Usually, if temperature is off, I can use insta cal software to calibrate the device and that fixes the problem. However, I have one that is reading off by a large margin and insta cal does not seem to be fixing the issue. Should I get an RMA and return the device for repair?
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