beta problem

[tatosa]

Hello,

The new beta version (3.19.16 and 3.19.17) does not recognize AD2.

My operating system: Windows 7 64bit The software only starts in Demo mode. There were no problems with the previous versions.

Hello, Attila

[attila]

Hi @tatosa

The 3.19.17 should have fixed Windows 7,8 driver installation.

Do you get any error during installation ?
In the following log some warning codes may be listed, like h103 newer driver already installed.

 

Does Windows Device Manager show any error for “USB Serial Converter” (AD2)  ?

[tatosa]

Hi Attila,

I have always installed the previous versions in D:/. I always uninstalled the old one before installing the new version. There was never a problem. I did this method for version 17 as well. The software installed apparently without error, but could not find the AD2 unit. It was listed as an unknown device in Device Manager.

I did a test, I left version 15 in d:/. The driver is visible in the Device Manager (USB Serial Converter). Then I installed 17 in c:/. This is how 17 works. Something is wrong when I install it by myself.

Hello, Attila

(I am also Attila from Budapest)

[attila]

Szia @tatosa

Could you try installing the driver manually with the following admin command ?

PnPUtil -i -a *.inf
or as the installer calls one by one to have individual status
PnPUtil -i -a FTDIBUS.inf

(Attila from Szekelyudvarhely)

[tatosa]

Hello Attila,

First of all, thank you for your help so far.
I started everything from scratch. I uninstalled the Digilent software from the c: and d: drives. I only installed version 17 on c:. I left everything as default, only unchecked the ADP5000 driver. The installation behaved differently than yesterday. It already threw up errors during the installation, but I sent it on.

Installation log file:

....................................................................................................................................
<<<<< Digilent WaveForms 64-bit Setup >>>>>
Installer version: 1.9.3 release: 2023-02-03
Digilent Software Path: C:\Program Files (x86)\Digilent

<<<<< Digilent Adept Runtime 2.27.10 >>>>>
Cleaning before installation...
Setting component registry entries...
Copying x64 files...
Installing USB drivers...
PnPUtil install dmodusb: hBFEB
PnPUtil install ftdibus: hBFEB
PnPUtil install ftdiport: hBFEB
PnPUtil install digiftdibus: hBFEB
PnPUtil install digiftdiport: hBFEB
done

<<<<< Digilent WaveForms Runtime 3.19.17 >>>>>
Cleaning before installation...
Setting component registry entries...
Copying files...
done

<<<<< Digilent WaveForms Application 3.19.17 >>>>>
Cleaning before installation...
Setting component registry entries...
Copying files...
done

<<<<< Digilent WaveForms SDK 3.19.17 >>>>>
Cleaning before installation...
Setting component registry entries...
Copying files...
done

<<<<< Digilent Software >>>>>
Updating registry entries...
Creating uninstaller...
done

Installation completed successfully

......................................................................................................................................

The drivers are not installed, nor can they be seen in the device manager.

I did the manual install, seems OK.

The reality is that the program still does not see AD2. There were no changes in the device manager either. There are no problems with version 15 in this respect.

Üdv, Attila

[attila]

Szia @tatosa

I don't know what does that error code indicate but the latest version returns on using dpinst for Windows 7,8. I hope it works now.
https://forum.digilent.com/topic/8908-waveforms-beta-download/

Thank you for the observation and your help.