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TracerDAQ PRO issue

Scott Foley


Running tracerdaq pro, version 2.3.4  while recording data I sometimes get an error "error trying to refresh the device".  Im testing BOPs, so if I get this error, data is lost.  Having to do another cut wastes pipe and blades, both of which are expensive.  Obviously this doesn't impress my customer.  

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Hello @Scott Foley.

How long have you been using TracerDAQ Pro v2.3.4 and when did this issue first appear?

Which MCC device are you using?

Which Windows OS version are you using?

Disable Windows screens saver and power save options.

Do not run TracerDAQ Pro maximized to your screen's resolution.  You can stretch the window, but do not maximize it.



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