Karim Meddah Posted January 16, 2023 Share Posted January 16, 2023 Hello, I wonder if anyone had the same problem as me! The Analog Discovery doesn't work anymore, even though I changed four USB cables and 3 different PCs. I get the error shown on the attached screenshot. Thanks for your help Link to comment Share on other sites More sharing options...
0 attila Posted January 16, 2023 Share Posted January 16, 2023 Hi @Karim Meddah The device could have been damaged by high (usb) voltage or shorting device ground to an external supply rail. May I ask for what experiments have you used the device before? Have you used high voltage or external supply? A faulty USB hub powering (>5.5V) could also damage the device. Karim Meddah 1 Link to comment Share on other sites More sharing options...
0 Karim Meddah Posted January 16, 2023 Author Share Posted January 16, 2023 Hi @attila, Thank you for you answer, I am using it with the Zmod DAC1411, So I dont think that it will dammeg it. What I can do now to bring it back to life? Thank you Link to comment Share on other sites More sharing options...
0 Karim Meddah Posted January 16, 2023 Author Share Posted January 16, 2023 52 minutes ago, attila said: Hi @Karim Meddah The device could have been damaged by high (usb) voltage or shorting device ground to an external supply rail. May I ask for what experiments have you used the device before? Have you used high voltage or external supply? A faulty USB hub powering (>5.5V) could also damage the device. Hi @attila, Thank you for you answer, I am using it with the Zmod DAC1411, So I dont think that it will dammeg it. What I can do now to bring it back to life? Thank you Link to comment Share on other sites More sharing options...
0 attila Posted January 17, 2023 Share Posted January 17, 2023 Hi @Karim Meddah For warranty and replacement contact the support.digilent @ ni.com specifying the Date of Purchase, Seller and Purchase Order/ Web order Number. For troubleshooting and repair see the links in the previous post. Karim Meddah 1 Link to comment Share on other sites More sharing options...
Question
Karim Meddah
Hello,
I wonder if anyone had the same problem as me! The Analog Discovery doesn't work anymore, even though I changed four USB cables and 3 different PCs.
I get the error shown on the attached screenshot.
Thanks for your help
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