customdave Posted November 29, 2022 Share Posted November 29, 2022 Who services the IOTech products. I can't seem to get my product online to measure. HELP PLEASE! Link to comment Share on other sites More sharing options...
0 JRys Posted November 29, 2022 Share Posted November 29, 2022 Hello, Measurement Computing continues to offer repair and calibration services for certain models. Let me know what you have including the six digit serial number. Best regards, John Link to comment Share on other sites More sharing options...
0 customdave Posted November 30, 2022 Author Share Posted November 30, 2022 I have everything hooked up. when I monitor the readings they don't seem to be connected to show results. I've put the Daqlab2001 on but it doesn't seem to read the tru values? Any ideas I haven't thought about yet? Thanks!!! Link to comment Share on other sites More sharing options...
0 JRys Posted November 30, 2022 Share Posted November 30, 2022 Create a new worksheet that uses an Analog Input and a Digital Meter to read the first channel on the front panel. Test it with a battery to see if it returns the right voltage. Best regards, John Link to comment Share on other sites More sharing options...
0 customdave Posted November 30, 2022 Author Share Posted November 30, 2022 (edited) Hi John, I have 6 analog inputs-3 pressure with 10VDC output, 3 inputs into my DBK90 temperature module, and a DBK7 Frequency module working with a flowmeter using digital output. I cant seem to get the program to collect data. We've been using this setup for about 12 years now and the computer that we were using with it went kaput. Lost all my data(I shoulda copied everything down. not a mistake I will make again. When I run the program all inputs start moving numbers around but they don't seem to be connected to the Daqlab2001. I need somebody to walk me through it for clarity and sanity. Any thoughts? Thanks in advance. Dave Edited November 30, 2022 by customdave Link to comment Share on other sites More sharing options...
0 JRys Posted November 30, 2022 Share Posted November 30, 2022 Hey Dave, 12 years put you back around DASYLab 12, is this what you have and is it on Windows 10? John Link to comment Share on other sites More sharing options...
0 customdave Posted December 2, 2022 Author Share Posted December 2, 2022 yea, we had it working for about 11 years with no problem. The computer took a dive and we had to find a special one without the new windows. I got a feeling it's in the "IP CONFIG". We'el keep on trying Link to comment Share on other sites More sharing options...
0 JRys Posted December 5, 2022 Share Posted December 5, 2022 I found the following correspondence that may help. It's regarding IOtech hardware and DASYLab 12. Hello, Normally, you install device support with the DASYLab 12 installation program. However, DASYLab 12 included a version that installs only 32-bit drivers. The fix is to install the support with this installation: https://www.mccdaq.com/downloads/iotech_software/DaqBook2000-Series/dasylabdaqcom2setup.exe. Make sure the installation finds the correct folder which is C:\Program Files (x86)\DASYLab 12.0\. The IOtech driver uses XML files to store device information however, DASYLab cannot read these unless you set it to run as an administrator. You will find this setting on the DASYLab.exe PropertiesCompatibility tab. Kind Regards, Link to comment Share on other sites More sharing options...
0 customdave Posted December 6, 2022 Author Share Posted December 6, 2022 Im finding out from IT that what you have all been saying I need windows 10 and that should be the end of it. Thanks guys Dave Link to comment Share on other sites More sharing options...
0 customdave Posted December 9, 2022 Author Share Posted December 9, 2022 Hi Guys, I seemed to get the daq recording but my temperature measurements shown on the main daq screen are not showing up in my digital screen. Any takers?Thanks guys, Dave Link to comment Share on other sites More sharing options...
0 Fausto Posted December 9, 2022 Share Posted December 9, 2022 Please share screen captures of your worksheet 'screens' and module configurations. Link to comment Share on other sites More sharing options...
0 customdave Posted December 13, 2022 Author Share Posted December 13, 2022 (edited) Hi Everybody, I seemed to get the temps and V/in sqared away but I cant seem to get a Krohne flowmeter to read. I'm using the frequency output with a DBK7. I'v added the prerequeset frequencies butt am having trouble with the "Mx+B" Help. Dave Edited December 13, 2022 by customdave Link to comment Share on other sites More sharing options...
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customdave
Who services the IOTech products. I can't seem to get my product online to measure. HELP PLEASE!
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