Aye Posted November 28, 2022 Share Posted November 28, 2022 Hi When I connected to my laptop from Analog discovery 2,, message coming out , see picture (No device detected). Any possible causs? regards Aye Thwin Link to comment Share on other sites More sharing options...
0 attila Posted November 28, 2022 Share Posted November 28, 2022 Hi @Aye What operating system and architecture (32 or 64 bit or ARM) are you using ? In the WaveForms/ Settings/ Device Manager you can find a "My device is not listed" button, press this then "Find Devices". Does it detect anything ? If you are using Windows does Windows Device Manager detect "USB Serial Converter" under USB Controller after you connect the device ? Link to comment Share on other sites More sharing options...
0 Aye Posted November 29, 2022 Author Share Posted November 29, 2022 Hi Attila Thank you for your advice. I will try it. I noticed that when I connected to my PC,, device never light up LED. Is it HW issue also? if my device have issues HW or SW.. where can I send for repair /service. Pl advise it. Thank you ,, Aye Link to comment Share on other sites More sharing options...
0 Aye Posted November 29, 2022 Author Share Posted November 29, 2022 Hi When I click ( Find device) ,, this message appear , see below ( as highlight),, Pls advice it, thank Link to comment Share on other sites More sharing options...
0 attila Posted November 29, 2022 Share Posted November 29, 2022 Hi @Aye This seems to be a software issue. It can't find the USB driver library. 23 hours ago, attila said: What operating system and architecture (32 or 64 bit or ARM) are you using ? Link to comment Share on other sites More sharing options...
0 Aye Posted November 30, 2022 Author Share Posted November 30, 2022 I installed this SW (digilent.waveforms_v3.18.1_64bit),, pls advise ,, this is correct SW or not? Link to comment Share on other sites More sharing options...
0 Aye Posted December 1, 2022 Author Share Posted December 1, 2022 So , what I should do ? Thank Link to comment Share on other sites More sharing options...
0 Aye Posted December 1, 2022 Author Share Posted December 1, 2022 Need to install FDTI driver on my PC? Link to comment Share on other sites More sharing options...
0 attila Posted December 5, 2022 Share Posted December 5, 2022 Hi @Aye If you are using Windows (32 or 64bit) the FTDI driver should be installed automatically (from Windows Update) but (currently) the same version is also installed by the WaveForms installer. You can install it manually from:https://ftdichip.com/drivers/d2xx-drivers/https://www.ftdichip.com/Drivers/CDM/CDM v2.12.36.4 WHQL Certified.zip Link to comment Share on other sites More sharing options...
0 Aye Posted December 8, 2022 Author Share Posted December 8, 2022 Hi I installed already, but still same issue. See below, USB information. Link to comment Share on other sites More sharing options...
0 attila Posted December 8, 2022 Share Posted December 8, 2022 Hi @Aye The AD2 should be listed as "USB Serial Converter". Since you got an "FTDI library loading failed" you may have some problem in your system/installation. Please try using it with another computer to see if the device is working properly. Link to comment Share on other sites More sharing options...
0 Aye Posted December 12, 2022 Author Share Posted December 12, 2022 Hi I tried with another PC, after install FTDI driver, found still same issue. any Hardware issue, possible? Any service centre available ? Pls advise it. Link to comment Share on other sites More sharing options...
0 attila Posted December 12, 2022 Share Posted December 12, 2022 Hi @Aye Are you using Intel or ARM CPU? ARM is not yet supported. On 11/29/2022 at 10:28 AM, attila said: On 11/28/2022 at 10:54 AM, attila said: What operating system and architecture (32 or 64 bit or ARM) are you using ? Link to comment Share on other sites More sharing options...
0 Aye Posted July 10, 2023 Author Share Posted July 10, 2023 Hi My PC is Intel. 64bit. Link to comment Share on other sites More sharing options...
0 Aye Posted July 10, 2023 Author Share Posted July 10, 2023 Hi Our IT engineer, said that your driver should be 64 bIt because my PC is Intel, 64bit. Link to comment Share on other sites More sharing options...
0 attila Posted July 10, 2023 Share Posted July 10, 2023 Hi @Aye The on 64bit Intel (x86_64/amd64) you can have 32bit and 64bit OS installed. Regardless of this, since you got ""FTDI library loading failed"", indicates that on your system the drive is not properly installed. 1. You could try to copy the following: C:\Program Files (x86)\Digilent\Runtime\UsbDriver\amd64\ftd2xx64.dll as ftd2xx.dll to the 64bit SYS32, C:\Windows\System32\ (see from 64bit apps, file explorer) and for 32bit apps support C:\Program Files (x86)\Digilent\Runtime\UsbDriver\i386\ftd2xx.dll to the 32bit SYS32, C:\Windows\SysWOW64\ (see from 64bit apps, file explorer) 2. Remove the existing drivers and reinstall: On 12/5/2022 at 2:41 PM, attila said: You can install it manually from:https://ftdichip.com/drivers/d2xx-drivers/https://www.ftdichip.com/Drivers/CDM/CDM v2.12.36.4 WHQL Certified.zip 3. Reinstall Windows. Link to comment Share on other sites More sharing options...
Question
Aye
Hi
When I connected to my laptop from Analog discovery 2,, message coming out , see picture (No device detected). Any possible causs?
regards
Aye Thwin
Link to comment
Share on other sites
15 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now