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DasyLab 2020 Issues



We have recently upgrade to the DasyLab 2020 version.  We use this software for gathering CANDELA data related to flares.

Our gear is provided by GAMMA Scientific.  Upon calibration and setting the system back up, I get no cadela reading.

I should mention that we have two identical systems; one for MARINE flares, the other for HIGHWAY flares.

The HIGHWAY flare system is inoperable.  If I move the UUT from the MARINE system, the failure stays with the HIGHWAY system.

I believe we have a software related issue.

Can anyone help?

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Hello @JDyer.

Which version of DASYLab were you using before the upgrade and was your worksheet working previously?

Which data acquisition device are you using to capture the data into DASYLab?

Can you reply with worksheets of both systems, screen captures of the issue, and screen captures of the settings in DASYLab's Configurator? 

(Please do not show your serial number in the screen captures.)




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