Baskar Posted August 3, 2022 Share Posted August 3, 2022 Hello, I've purchased MCC DAQ (USB-1408FS-Plus) couple of months back. Both AO Channels are not working. I've tried via LabVIEW and Python script. What's the process to get the replacement under warranty ? Thanks Link to comment Share on other sites More sharing options...
0 DAQman Posted August 4, 2022 Share Posted August 4, 2022 Hello @Baskar Are you using a DMM or Oscilloscope touching the probes to the terminal screws tops? If so, you may want to test one more time, this time with the terminal tightened down on a wire or anchored all the way down. If the screws are not tight, the outputs will appear to be broken. Let me know either way and if it's broken I can help. Include the USB-1408FS-Plus serial number. Best regards, John Link to comment Share on other sites More sharing options...
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Baskar
Hello,
I've purchased MCC DAQ (USB-1408FS-Plus) couple of months back. Both AO Channels are not working. I've tried via LabVIEW and Python script. What's the process to get the replacement under warranty ?
Thanks
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