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Dasy Cutter Software


jtac
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I'm not sure if I'm in the right location to ask this question so if not please let me know where it should go.  We use Dasylab 2016 SP1 on a win 10 machine.  A former employee wrote a program that interfaces with the Dasy Cutter software in some fashion.  He left the company and no one knows anything about this program and we're needing to move everything to a new PC.  Is it possible to meet with your support team and possibly do a screen share so you can see what we're working with?  

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Hello,

If you don't mind, attach your DASYLab 2016 worksheet and I'll take a look to see how it's setup. If it's fairly straight forward I can provide instructions to move it to a new computer. Otherwise, I will refer you to a DASYLab Systems Integrator that can provide the required assistance.

Do you know if it uses MCC hardware like one of our USB devices?

Best regards,
John

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