I purchased the Analog Discovery Systems Kit on Amazon on November 25, 2020. This was used at a customer site to monitor ripple on a critical power supply. On or around April 7 the scope failed, it was not recognized when the WaveForms program was started.
The module was tested on 2 different PC running the latest version of WaveForms, 2 different USB cables were tried and multiple USB ports were tried. On April 15 a new Analog Discovery 2 module was installed and it was recognized immediately.
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MikeC
I purchased the Analog Discovery Systems Kit on Amazon on November 25, 2020. This was used at a customer site to monitor ripple on a critical power supply. On or around April 7 the scope failed, it was not recognized when the WaveForms program was started.
The module was tested on 2 different PC running the latest version of WaveForms, 2 different USB cables were tried and multiple USB ports were tried. On April 15 a new Analog Discovery 2 module was installed and it was recognized immediately.
I'd like to get it repaired or replaced.
Thanks,
Mike Cull
SEMTech Solutions, Inc.
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