AmandaS

I have done everything that you have requested I do. please let me know what can be done to resolve the software issues of InstaCal being stuck on the demo setting.

yes, this has been done. What happened after was it prevent us from running any test in LabView as there was no demo to look at.

this has already been done. we are able run a test and see that InstaCal and the USB are fully connected. we have run thermocouple test that in InstaCal that display the two are connected. and we have already purchased and installed ULx for NI LabVIEW.

We are currently in the installation process and are having difficulty getting Instacal off the Demo settings. It is registering the USB and we have run test that prove AL-EXP32 and instacal are responding to each other. However, under universal serial bus it is only displaying the demo board. We have tried unplugging and plugging it back in, removing the board on instacal and reinstalling it, and deleting the demo board from the PC board panel. We have installed the USB on instacal exactly as the instructions and video have shown. Is there a process in LabVIEW or in instacal that we are supposed to follow to have the two communicate to each other? is there a way to change the Demo to USB under universal serial bus? or is there an authorization code we need to purchase to have instacal get off of demo setting?

We are currently in the installation process and are having difficulty getting Instacal off the Demo settings. It is registering the USB and we have run test that prove AL-EXP32 and instacal are responding to each other. However, under universal serial bus it is only displaying the demo board. We have tried unplugging and plugging it back in, removing the board on instacal and reinstalling it, and deleting the demo board from the PC board panel. We have installed the USB on instacal exactly as the instructions and video have shown. Is there a process in LabVIEW or in instacal that we are supposed to follow to have the two communicate to each other? is there a way to change the Demo to USB under universal serial bus? or is there an authorization code we need to purchase to have instacal get off of demo setting?