Tgalanis

Hi Fausto, I swapped the problematic TC-32 with a known good one, using the same ethernet cable and computer and the good unit was able to connect just fine. The serial number for the problem unit is 211736A. I won't be able to test with a USB connection until Monday. Thanks, Troy

We've been utilizing multiple TC-32s for our DAQ system without issue for about a year now. Recently one of our TC-32 units stopped being recognized by the DAQami software. What are some troubleshooting systems I should take to determine if this is a hardware or software related issue? Does Digilent provide any services to remedy the issue if we're unable to fix this internally? I don't believe the issue is from any of our hardware since our other TC-32s still function normally when plugged into the same setup. Thanks, Troy

I have 4 TC-32 and 2 TC-32 expansion units due for calibration this month. Please let me know the proper channels for submitting a calibration service request. Thanks!