AbbyL

I am a student employee at Eastern Michigan University tasked with making sure the Analog Discovery 2 is a good fit for an upcoming course in electric vehicles. So far I love it, but I've noticed that the 2x15 flywire assembly does not comfortably plug into the AD2. All the connections seem to work fine, but any bumping at all causes the assembly to fall right out of the AD2. This is problematic because the plan right now was to mount the AD2 on some form of modularized set up for the course's labs. Gravity alone would probably disconnect the wires. I also have the BNC adapter, and it seems to plug in very securely, so I'm led to believe the issue is with the wires. I am attaching an image of the wires plugged in as far as they are willing to go. Is this loose connection common amongst the flywire assemblies? If not, would Digilent be willing to send a new assembly, or do we have to order and pay for a new part online?