Arno

Hi @attila, can you please let me know about the RMA process - as I assume the device is broken, I need to get it fixed. Thanks.

Hi @attila, thanks for your reply. I checked the USB port and counterpart, cleaned both with gentle air pressure, but unfortunately no change. As additional info, it looks like the error message is altering. It's only popping up for very short time, so barely readable. E.g. I got also a "Communication with the deivce failed 2 DptiIO failed ERC:2 out:8 in:8192 Analog In noise failed."

Additional info: Tested the device on a second machine (Mac instead of Windows) - similar behaviour (cyclical freeze), only different error message: Communication with the device failed 7 DptilO failed ERC:7 out:56 in:0 Analog In config failed. FDwfAnalogInConfigure So, looks like HW issue with the Analog Discovery 2 :-(

Hi, I hope I am correct addressing my issue within this thread. My WaveForms with Analog Discovery 2 is cyclically freezing showing very quickly the following error message - I only got it through replaying screen recording: Communication with the deivce failed 2 DptIO failed ERC:2 out:8 in:32768 Analog In data failed. It's not possible to work with the setup anymore. WF3.19.5, also upgraded to 3.20.1 and downgraded again. Also tried deinstallation of USB driver and full reinstall. No change. Tried various USB cables. Nothing else connected to the AD2 (no circuit to measure). Status said OK, USB voltage and current in reasonable range. Temp at 42.0°C (a coincidence? ;-)) Any point in a new direction is highly appreciated. Thanks and BR Arno