Dear Digilent Employees!
The exact same thing happened to me as to the fellow engineers here.
I bought a HS3-JTAG programmer which worked brilliantly (congrats for the developers) but unfortunately (and also unintentionally) erased it's firmware while I was re-configuring an other FTDI USB converter chip on my FPGA dev board.
Could you send me the same info as you sent to the other forumers in this thread?
Thank you very much!