light bulb Posted June 22, 2017 Share Posted June 22, 2017 Hi all, just got my kickstarter openscope MZ. Fairly underwhelming out of the box experience... But I'm hoping someone here can help me. Step one: Install Digilent agent. Done Step two: Add the openscope MZ to waveforms Live... "Connect the OpenScope MZ to the computer via USB. The blue light will flash or remain sold when the device is ready". Well, it's been several minutes and that hasn't happened. 3 very brief flashes from the red leds marked LD5 and LD6 when plugged in, but no blue light anywhere. Hmm. Step three: assume it's working anyway and proceed. Well, I can add the OpenScope to Waveforms live and it seems to connect and detect a device, but immediately get the message the firmware needs updating, and then when updating the firmware "Error uploading firmware. Please try again.". I've tried this both with and without the MicroSD card installed. I can't do anything without updated firmware, yet can't seem to have it update successfully. I've tried looking for documentation and troubleshooting steps, but can't find anything pertaining to these issues. Could someone kindly assist me? Link to comment Share on other sites More sharing options...
light bulb Posted June 22, 2017 Author Share Posted June 22, 2017 Ok, I've fixed this. It turns out connecting the device to Wi-Fi is a pre-requisite. Perhaps that should be added to the getting started guide? Link to comment Share on other sites More sharing options...
Kristoff Posted June 22, 2017 Share Posted June 22, 2017 Hey light bulb, I'll update the documentation on the LED. We had to launch the first production run of OpenScope MZs quite a while back so they come with some pretty old firmware and the LED behavior is slightly different in that build than in the current firmware. After you update the firmware you should see the LED behavior as described: blinking blue when the device is ready but not connected to wifi, solid blue if/when connected to wifi. As for the firmware update you do not need to connect the OpenScope MZ to a Wifi network for this to work. I'm not sure what caused it to fail the first time you tried to update the firmware, but please let us know if you have any more issues and we'll help troubleshoot them. Thanks! -Kristoff Link to comment Share on other sites More sharing options...
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