QuickDAQ fails to start on fresh Win 10 install

[fdix]

I have had trouble getting the QuickDAQ software to run. Even with a fresh install of Win 10 Pro the software will not start. I get the following error in the logs. Does anybody have any pointers? Thanks!

Faulting application name: QuickDAQ.exe, version: 3.7.0.46, time stamp: 0x5819fd20
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3803, time stamp: 0x4f196cbf
Exception code: 0xe0434352
Fault offset: 0x0013f932
Faulting process ID: 0x1de0
Faulting application start time: 0x01da8f3850926d8f
Faulting application path: C:\Program Files (x86)\Data Translation\QuickDAQ\QuickDAQ.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 4d99ce8d-f197-405e-b1c5-dde5f2959705
Faulting package full name: 
Faulting package-relative application ID: 

 

[Fausto]

Hello @fdix.

Please uninstall Data Translation's QuickDAQ software via Windows Control Panel.  Run appwiz.cpl to access the Control Panel.

 

Next, download and install Data Translation's OMNI software, which includes QuickDAQ.  Does the new installation resolve your issue?

Regards,

Fausto

[fdix]

Hi @Fausto

thank you for your reply. QuickDAQ now starts and I have tested it with a DT9816-S.