Jump to content
  • 0

InstaCal is unable to recognize ethernet connection between computer and streampix camera



I am having trouble with InstaCal recognizing a connection between the emergent technology camera (HR-2000: 10GigE camera with AMS CMV2000) and the computer (image attached). The purpose of this connection is to connect the camera with StreamPix software. I have contacted the StreamPix technician and they have told me that InstaCal is not a requirement for connecting the camera with StreamPix. However, the StreamPix manual has a specific step that has you use InstaCal during the setup process. I am wondering if this software is required for connecting the camera with the StreamPix software, and if this issue could be fixed.


Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Hello @kumemori.

MCC's InstaCal utility software supports MCC devices, no 3rd party devices.  From your screen capture of InstaCal, it looks like you have a USB-PDISO8 connected to the target system.  Most likely, this MCC device is used by the StreamPix software, but the instructions are not clear why a user must run InstaCal.  If there are no configuration instructions for the USB-PDISO8 in the StreamPix manual, then close InstaCal before running the StreamPix software.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...