Unable to run Student Circuit

[Mr_ONeil]

Recently, I have a student who sent me a circuit, but I am unable to run the circuit.  The file opens, but then It shows the error message as shown in the screen capture I attached ("An Error Occurred in the Program.  Save your design under a different name and refresh the browser.")  I attempted to save the simulation to my own account and rename it - same error pops up.  I attempted to clear my browser history/cache and reload the circuit - same error pops up.

This has happened once in the past, but I honestly don't recall how I was able to eventually view the simulation.  Is there any reason why this would happen or if there is any work around?

[vicentiu]

1. Is this error happening only on this circuit? Can you open and simulate other circuits successfully?
2. Try CTRL-F5 or in an incognito window
3. How did the student send you the file? Did they send an actual file and you uploaded it, or did they send you a link?
4. Can you post the file here? Or send it to me in a private message so we can try to reproduce the issue.