SOFTWARE 6.73 install/uninstall issue

[petervic]

Hello Support,

Please assist with customer issue:

I have downloaded the OMB-DAQ-2416_OM-USB software from Omega engineering site, 

When tried to install the software, instacal is being started but stuck at the Uninstalling existing device drivers.

Can someone assist me on how to resolve this issue ASAP? Thanks

 

Best Regards,

Peter

 

Edited September 7, 2023 by Fausto
removed contact info

[Fausto]

Hello @petervic.

Exit InstaCal and then uninstall the OMEGA software from Windows Control Panel - Programs and Features.  Afterwards, reboot the system to install MCC's software (mccdaq.exe).  Use the following link to access Download Now button.

https://digilent.com/reference/software/mccdaq-cd/start

 

Regards,

Fausto