Milo Kim Posted June 26, 2023 Share Posted June 26, 2023 Dear All, We OMEGA sales OM-WEB-TEMP and I think it's origin is you Digilent company ; https://www.omega.com/en-us/data-acquisition/data-acquisition-modules/om-web-temp-series/p/OM-WEB-TEMP My resale product manager suggest me to contact you via this page if i have trouble running OM-WEB-TEMP. One of my customers sent a photo today. Even though he did enter correct 6 digit S/N, there is a error message ; 'Connecting to device,,,,not able to check local name' I already confirmed that the serial number of his unit is 71C27F07 1. Could you please let me know what he has to check? 2. Would it be possible for you to join conference call meeting to teach my customer? 3. Can I ask your email address to contact you directly to get help promptly? Regards, Milo Link to comment Share on other sites More sharing options...
0 Fausto Posted June 26, 2023 Share Posted June 26, 2023 Hello @Milo Kim. You are confusing two different MCC devices. The OM-WEB-TEMP is the MCC WEB-TEMP. The serial number 71C27F07 is associated with an OM-WEB-TEMP device. This product was discontinued. Please refer to the MCC User's Guide for instructions to use with InstaCal and the device's built-in web server. https://www.mccdaq.com/pdfs/manuals/WEB-TEMP.pdf https://assets.omega.com/spec/OM-WEB-TEMP.pdf The WebDAQ example screen capture is for a different product line, i.e. WebDAQ 316, and is not compatible with the OM-WEB-TEMP. https://www.mccdaq.com/pdfs/manuals/WebDAQ-316.pdf Regards, Fausto Link to comment Share on other sites More sharing options...
0 Milo Kim Posted June 28, 2023 Author Share Posted June 28, 2023 (edited) Hello Fausto Thank you for kind update. I would like to ask you have OM-WEB-TEMP's Libray for visual studio Regards, Milo Edited June 28, 2023 by Milo Kim Link to comment Share on other sites More sharing options...
0 Fausto Posted June 28, 2023 Share Posted June 28, 2023 Hello @Milo Kim. Download and install the MCC DAQ software. https://www.mccdaq.com/Software-Downloads Once installed, the Universal Library examples are located in the 'C:\Users\Public\Documents\Measurement Computing\DAQ' folder. Be sure to run InstaCal after connecting your OM-WEB-TEMP. Follow the instructions in the user's guide, https://www.mccdaq.com/pdfs/manuals/WEB-TEMP.pdf, beginning in chapter 2. Regards, Fausto Link to comment Share on other sites More sharing options...
0 Milo Kim Posted June 29, 2023 Author Share Posted June 29, 2023 (edited) Hello Fausto I am sorry but there is a last request Even though the customer installed what you suggest, he cannot find out the Library via 'C:\Users\Public\Documents\Measurement Computing\DAQ' folder. Could you please send the Library via email ; lakers81@naver.com and mkim@omega.com? I apologize you Regards, Milo Edited June 29, 2023 by Milo Kim Link to comment Share on other sites More sharing options...
0 Fausto Posted June 29, 2023 Share Posted June 29, 2023 @Milo Kim, Go to the 'C:\Program Files (x86)\Measurement Computing\DAQ' folder and search for the 'Examples' shortcut. If you do not find the 'DAQ' folder, then the MCC DAQ software was not installed. Regards, Fausto Link to comment Share on other sites More sharing options...
0 Milo Kim Posted June 30, 2023 Author Share Posted June 30, 2023 Hello Fausto Finally, Due to your help and dedication, A customer is able to check Examples, I appreciate you In the mean time, His questions won't stop. He wants to get Temperature value of OM-WEB-TEMP via TCP/IP and he needs API for OM-WEB-TEMP Regards, Milo Link to comment Share on other sites More sharing options...
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Milo Kim
Dear All, We OMEGA sales OM-WEB-TEMP and I think it's origin is you Digilent company ; https://www.omega.com/en-us/data-acquisition/data-acquisition-modules/om-web-temp-series/p/OM-WEB-TEMP
My resale product manager suggest me to contact you via this page if i have trouble running OM-WEB-TEMP.
One of my customers sent a photo today.
Even though he did enter correct 6 digit S/N, there is a error message ; 'Connecting to device,,,,not able to check local name'
I already confirmed that the serial number of his unit is 71C27F07
1. Could you please let me know what he has to check?
2. Would it be possible for you to join conference call meeting to teach my customer?
3. Can I ask your email address to contact you directly to get help promptly?
Regards,
Milo
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