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Milo Kim

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Dear All

 

I work from OMEGA Engineering which sales OM-WEB-TEMP data measurement module 

(   https://www.omega.com/en-us/data-acquisition/data-acquisition-modules/om-web-temp-series/p/OM-WEB-TEMP  )

 

In the mean time, One of my customers is asking some questions but it is too technical for me to answer.

 

 

 

1. Question 1    ( 1 screen shot is attached )

 

  When he follows [WebDAQ_REST_API_Examplesà CSharp -> ReadData -> ReadData.sln], what he has to enter on the black [webdaq-xxxxxx.local] ? 

web.jpg

 

 

 

2. Question 2

 

     Do you have API for C ++?

 

 

 

Regards,

Milo

 

Edited by Milo Kim
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Hello @Milo Kim.

As mentioned in the user's guide (https://www.mccdaq.com/pdfs/manuals/WebDAQ-316.pdf), "the device name is webdaq-xxxxxx, where xxxxxx is the last 6 digits of the MAC address (printed on the label on the underside of the device)."

The WebDAQ API includes example programs developed with Python, C#, VB, and NI LabVIEWTM. Users are encouraged to run the examples to become familiar with the WebDAQ hardware and REST API.

WebDAQ REST API example programs are available for download here (https://www.mccdaq.com/downloads/WebDAQ/REST-API/1.0.0/WebDAQ_REST_API_Examples.zip).

https://www.mccdaq.com/downloads/WebDAQ/REST-API/1.0.0/webdaq-rest-api.html

 

Regards,

Fausto

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Hello Fausto

 

Even though the customers entered webdaq-xxxxxx, where xxxxxx is on the label, he is not able to connect.

I would like to ask there are other things i have to check 

 

 

Regards,

Milo

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Hello @Milo Kim.

Is this a new WebDAQ 316 or has it worked in the past?

What is the serial number (not the MAC #) on the backside of the module?

Use a paperclip to press the CONFIG RESET button, on the WebDAQ 316, to restore its network configuration and security settings to the factory default values.  The WebDAQ will rebooted afterwards.  Connect the WebDAQ to the same subnet as your PC.  The end-user can also attempt to access the WebDAQ using a different web browser.

Regards,

Fausto

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Posted (edited)

Hello!

 

1. The customer's unit is new product which is never used before.

2. Serial number is 71C27F07

 

 

Regards,

Milo

 

 

2/.

 

 

Edited by Milo Kim
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Hello Fausto

 

A customer who has OM-WEB-TEMP wants to join conference call to get your help.

Could you please let me know your email address to contact you promptly ?

 

 

 

Regards,

Milo

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