USB-2416 Board Damage

[Martin Spencer]

Has anybody seen damage to a board per the attached images?

I believe that it was caused by connecting an incorrect common ground from a 24VDC power supply.

Any thoughts would be appreciated.

[Fausto]

Hello @Martin Spencer.

Don't recall seeing that issue with any other customer's board.  Sorry, but unable to determine what happened there.  Is that the only USB-2416 board you have?  Have you had a similar failure in the past?   

On 5/8/2023 at 4:00 PM, Martin Spencer said:

it was caused by connecting an incorrect common ground from a 24VDC power supply

Why would you think that?  If that's the case, then it should be prevented in the future.

Regards,

Fausto