MCC 172's Not Working -- Need replacements as per warranty

[Joshua_W]

I have 2 MCC 172's that were purchased under a year ago that have stopped working for reasons unknown to me, with different symptoms.

I have tried contacting you 3 different ways about getting replacement for them going back 3 weeks and have heard nothing in return.

Can I please get help with getting replacements as covered under warranty.

Thanks

[Fausto]

This replacement will be discussed via private message.