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Cannot load Data Translation USB device drivers, on Windows 10 64-bit Enterprise, when Secure Boot and Device Guard options are enabled; (Code 39)


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Some users may encounter that Windows is unable to load Data Translation device drivers, after connecting a Data Translation USB data acquisition device to the system.  There is good chance that those systems running Windows 10 64-bit Enterprise edition (or newer) may have security measures implemented by their IT department.   We have identified one scenario having the following conditions.

> Windows 10 64-bit Enterprise

> Secure Boot and Device Guard options enabled in Windows Defender Security Center

 

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> Secure Boot enabled in system's BIOS

 

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In Windows' Device Manager, the 'DT-Open Layers Data Acquisition Device will report Code 39 (Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.), in the device's Properties - General tab - Device Status.

 

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As a workaround for this issue, a user can disable the Secure Boot option in the BIOS, as well as disable the Secure Boot and Device Guard options in Windows Defender Security Center.

 

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