Purchase problem

[Sergio]

Good morning

Digilent, I need support from you.

I have tried to purchase two items. After paying, it appeared a message something like this: "Something was wrong". So items are not being  shipped to my address. However, my credit card has been charged by the total price of the purchase

Digilent, please could you give me support?

Thanks very much

Sergio A.

[JColvin]

Hi @Sergio,

You will need to contact our Sales department (the fastest way being through this form: https://store.digilentinc.com/sales-and-order-support/); those of us here on the Forum do not have any access or control over the accounting/sales/credit card side of things.

Thank you,
JColvin