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OpenScope not showing up on system report (macbook)


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Posted

I have tried doing this on two separate macbook pros, one with USBc ports and one with USB ports, and the device does not show up in either laptop's system report. It seems that the device works because the LED lights flash whenever I connect it, but evidently nothing seems to happen after that.

Posted

Hi @shami0629,

If the LEDs flash, then it's at least getting power. Do you happen to have access to a different OS to see if it's detected there (or a different USB cable in case the one currently being used is only intended for charging)?

Thanks,
JColvin

Posted

Hi @shami0629,

I apologize for the delay; I had meant with regards to a different operating system like Windows so that driver troubles could more easily be ruled out.

Thanks,
JColvin

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