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Device Configuration Failed


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Posted

Hi, 
I received Analogue Discovery 2 yesterday. After installing WaveForms on my Mac running macOS Catalina 10.15.5, I ran the software and connected my device, I received the error stating:
"Device configuration failed (scope chip id) 0xC0
FPGA-PLL not locked.
USB: 5.02V 65mA Aux: 0.00V 0mA
"
The device is detected as Discovery 2, Serial number: 210321AD5BDF. I am unable to select the device as the error appears repeatedly. If I click cancel button, the application closes itself. Please advise what I need to do.
Thanks and kind regards,
iqhamid

Device Error.png

Posted

Hi @iqhamid,

please check this topic:

Also, try to change the USB cable, try another USB port and not use an external USB hub, eventually you can try connecting it to a different computer to see if  you have the same behavior. 

Bianca

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