MRE Posted February 18, 2019 Share Posted February 18, 2019 Got my OpenLogger over the weekend. Was excited to hook it up and get it working at the office on Monday. Issue 1: No labeling for pinouts on the header. Ok hit the crowd supply project page. Nope, not there. Google around a bit. go to the forum. Oh found this sheet with the OpenLogger landing page.. must be there.. ahh crap I MUST register?? Not exactly OPEN is it? If you are a new user to digilent, you better bookmark the page after you register, because EVERY <moderated> time you go to the landing page you will have to register again. WHAT?!?!? issue 2 : (I guess my fault) I totally missed in the instructions that you have to install the agent software. hit the waveformslive.com url over and over and kept getting the same errors described here: https://forum.digilentinc.com/topic/5127-error-connecting-to-the-digilent-agent-please-make-sure-the-digilent-agent-is-running/ After much frustration, I found an old link mentioning the need to install the agent. Ah-HA!! hey digilent customer service. Here is a tip. If people keep insisting they are getting the error, but you keep insisting it "works on all of our computers, I cant imagine what your issue is!" perhaps first kindly ask "did you install this software first?" and send the link. Likely save a lot of frustration. issue 3: Of off to get that agent software OH GOD I HAVE TO REGISTER on ANOTHER form. Seriously?! And if i forget to save this file for future use, and install on another machine, Ill have the joy of registering AGAIN. issue 4: Ok I want to complain. Enough is enough. This is a bit insane. I mean, you dont even give the option to UNCHECK the automatic subscribe to your promotional mail services. I dont want them. I dont want to give you all my info. I just want to use the product and get on with my work. Why are you making this so <moderated> hard for an "OPEN" device?!?! But you guessed it : If you want to complain, you will have to register YET A THIRD TIME!!! Link to comment Share on other sites More sharing options...
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