The CAI tech support did get back with me and told me we should be using the 40 series registers. When we try though, 0-2 registers return 0s in the data results and the rest of the registers time out. Do you know what could be causing the time outs? Additionally, it's strange that we are only seeing zeros for the first 3 registers when we're sampling ambient air. We should be getting real-time data and seeing something for the raw data registers but we get nothing.
Could it be the lack of a driver we need to install on the PC? I am also wondering if the fact that we're using the PC as the Modbus controller itself is a problem. We have no other external hardware communicating between the PC and the instrument.
Also, just for clarification, are we supposed to match the address number to the register number (i.e., if I use address 123 I would fill in the register blank on the right of the 40 as 123)?