Hi John,
I have tried to file for a return of the equipment but the website says 'Return Items from Order #150246. This order contains no products that can be returned. Have you already returned all of the items within this order?' . I cannot seem to find a phone number anywhere. Are you able to initiate the return?
Additionally, or perhaps as an alternative, could you tell me what USB protocols are used by the device so I may try and find a USB Gateway/Server to interface this device to a network?
Thanks