Nsaar

Hi there, I found this thread in search of the solution to the similar problem. I have just purchased Basys 3 board. It is on windows 11 machine with correct microusb cable with Vivado 2022. The problem appears to be with driver installation as I can only see USB Serial Converter B and a COM port as USB Serial Port [as shown in figure attached, with red arrows]. From many answers that I have read, normal behaviour of the board would show USB Serial Converter A and B under USB controllers section in device manager. In my case USB Serial Converter A is missing! I have tried reinstallation of the Vivado as well but no luck. Vivado only connects to the localhost and then does not detect any fpga board when I press autoconnect. Should I attempt to reprogram FTDI as some suggesting in this thread. Any help will be greatly appreciated!