brittespinosa

Hi @HAL9000.adm, I've sent you an email to facilitate fixing your situation. Let's follow up there. -Britt

Hi @ankit24, My name is Britt, I am on the team that manages Multisim Live. I've reached out to you via email to help solve the issue. Please continue this conversation there. -Britt

Hi Rose, Sorry to hear you are having issues! We'll help you get this sorted right away. A few things I need from you: 1. Where/who did you purchase the 1,000 licenses through? 2. Which university/school/organization are you associated with? 3. Could you email me the activation/serial code your students are using at britt.espinosa@ni.com? Thanks -Britt

Hi Benedetta, As the error stated, the old MATLAB toolbox didn't support background operations with our hardware. The Digilent software team has been working on our own MATLAB plugin to support our hardware. This new plugin has improvements and updates to address the limitations found in the current MathWorks created plugin. 

(Including supporting background operations). I know this answer is a much past the time of your original question, but we’re looking for users to beta test the plugin. If you are interested in joining this beta, please sign up here —> https://mautic.digilentinc.com/matlab-beta-a-landing-page

 Please note: this beta is only open to windows users. New functionality included in this beta: Continued support for Analog Discovery/Analog Discovery 2 devices and added support for Analog Discovery Pro 3000 series Sample rates are no longer artificially limited Background operations are now supported (non-blocking operations in MATLAB) Static IO for digital ports is now supported Support for WaveForms SDK 3.18