Hi,
i came across the same problem with Xilinx tools 2020.1 on Windows 10 where XUP USB-JTAG Programming cable was not recognized with a Xilinx ZCU102 board.
After some try and error i found a solution i want to post here because the hints that i found in this thread helped to get there.
2020.1 brings drivers for both Windows 7 and Windows 10. But the Windows 10 drivers do not work; instead use the Windows 7 drivers:
- Plug in the cable with the installed Win10 drivers, go to device manager and select uninstall for the cable, delete drivers
- Unplug the cable
- in an administrator shell, go to folder where cable drivers are, <your inst path>\2020.1\data\xicom\cable_drivers\nt64\dlc10_win7
- use these 2 commands to install the Windows 7 drivers:
wdreg -inf xusbdrvr.inf install
wdreg -inf windrvr6.inf install
- both times accept the drivers to be installed when asked - Win10 wants to have a confirmation when installing Win7 drivers
Now you can plug in your cable, it should work.