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Bianca

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Posts posted by Bianca

  1. Hi @Alexandre_Borali,

    I know it seems weird. We normally set our temperature grade for our products to be inclusive for the most sensitive component. In the specific case of this product we conducted some operational tests at higher temperature range. Upon these tests we updated the documentation with the new range for the operational temperature of the device. 

    However, we didn't have a way to make the tests for the storage temperature, therefore we updated just what we were able to test and left the other one as per specifications of the datasheet for the most sensitive component. 

    This is where the discrepancy comes from. 

    Best regards,

    Bianca

  2. Hi @Fkawall,

    If you have a desktop please try to use the USB ports on the back and if you have a laptop try other ports. You can also try to connect it to another computer to see if the error persists. Right now the discovery doesn't get enough power to start. Maybe a powered USB HUB could also help or to power it from a 5V external power supply. Try with what you have and see if you can see any difference on the connection.

    - different USB ports

    - different computers

    - shorter USB cable with data wires

    - Powered USB HUB

    - External Power supply.

    Let us know what you can find.

    Best regards,

    Bianca

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