USB 1608-HS not recognized

[Nanchoz]

Dear Technical-Support-Team

I have a purchased a USB 1608-HS. When I connect to my computer (Windows 11) and install InstaCall it does not get recognized. Neither in InstaCal nor on anywhere else. 
The USB 1608-HS has a green light on when I plug it on the electricity. But the second light is off.

Do you have any idea how I can solve the problem?

 

Edited November 29 by Nanchoz

[DAQman]

The usual suspect is InstaCal, so update to the latest version. The new version will update the existing version, so you don't need to uninstall it first. 

https://files.digilent.com/downloads/InstaCal/icalsetup.exe